FAQ

  • Frequently Asked Questions About Self-Care & Lifestyle Products

    Looking for answers about luxury candles, handmade soap, and natural body butter in South Africa? Glamistry has you covered with this self-care FAQ guide.

    What are the benefits of soy candles vs. paraffin candles?
    Soy candles are made from natural, renewable soybeans, making them safer for your home. They burn cleaner with less soot, last longer, and hold fragrance better than paraffin. If youre shopping for luxury candles in South Africa, always choose soy for a non-toxic, eco-friendly experience. There is a lot of mix-wax blend candles out there to enhance the end product of the candle. These can include: Longer burning time, hot cold throw (this refers to the scent the candle hold when lit or unlit) and other factors like color and what the product is used for.

    Which candle should I use?
    As mentioned above this all depends on the situation or event/area the candle is made for. Commercial candles sold in most big chain stores mainly focus on candles that provide a specific task eg. repellants for flies/ mosquito's. Wedding décor candles are widely used and is mostly made out of paraffin wax as it caters to a different need and provide as aesthetic purpose. Paraffin wax hold color better and since it's a harder wax it can also be easily customized with paint. Decorative candles that are not meant to be burned (think candles with photographs and custom writing on them), wedding favors and gifting is an excellent choice for paraffin candles. Though it can be burned if the recipient of the gift choose to.

  • Why choose handmade soap over store-bought brands?

    Handmade soaps are free from harsh detergents and synthetic ingredients. Ours are crafted with natural oils, and essential oils to support healthy, nourished skin — especially in South Africa’s dry seasons. Customers love the benefits of handmade soap for sensitive and dry skin and more people are looking for specific ingredients like turmeric, green tea, and tea tree. Store bought often ad ingredients not listed and some ingredients you are not aware is causing skin-breakouts or worsen skin conditions like eczema. Soap is not meant to be a means to an end, we live in a century where everything is fast paced and easier, the drawback of this is unhappy skin!

  • Is natural body butter better than regular lotion?

    Yes! Natural body butter contains concentrated ingredients like shea, cocoa, and mango butter — providing long-lasting hydration without water or fillers. It’s ideal for hydrating dry skin in South Africas (especially winter) climate, and great for eczema or sensitive skin types.

  • Is our products vegan and cruelty-free?

    Absolutely. All of our products — from soy candles to body butter and handmade soap — are cruelty-free and vegan-friendly. No animal testing. No animal-derived ingredients. Just clean beauty you can trust. We encourage you to read our product description labels before buying as some might include honey.

  • What makes Glamistrys candles “luxury”?

    Our luxury candles are hand-poured in small batches using eco-friendly soy wax or para-soy, premium fragrance oils, and elegant reusable jars that double as décor. If youre searching for luxury candles in Cape Town or Johannesburg, our collection is available nationwide.

  • Can I use body butter on my face? We don’t recommend applying body butter to your face unless it’s specifically formulated for facial skin. However, it’s perfect for elbows, knees, heels, and hands — providing intense nourishment for rough or dry patches.


    We don’t recommend applying body butter to your face unless it’s specifically formulated for facial skin. However, it’s perfect for elbows, knees, heels, and hands — providing intense nourishment for rough or dry patches.

  • Do you offer gift sets for birthdays or spa nights?

    Yes! We offer curated self-care gift boxes featuring our best-selling candles, handmade soaps, and body butter made in South Africa. Ideal for birthdays, spa nights, or wellness gifts.
    Select from our pre-packaged gift sets or reach out to us to get personalized gift sets as wedding favors, thank you gifts or special birthdays. Examples can include: individually packaged Peony candle with a thank-you note.

  • Do you ship across South Africa?

    Yes! We offer nationwide delivery in South Africa, with free shipping on orders over R900. Track your order and enjoy fast, secure delivery. Delivery options available at checkout.

  • Still have questions?

    Send us a message on our Contact Page/ email us: orders@glamistry.co.za or DM us on Instagram @glamistry6 — we’re happy to help you find the perfect self-care gift or product for your skin type/event.

  • Where have I seen your products before and how do I know its for me?

    You may have spotted Glamistry on Instagram, Facebook, or even at pop-up markets and lifestyle pages across South Africa. Our products are often shared by customers who love clean beauty, thoughtful gifting, and curated self-care rituals — especially those who value minimalist design and eco-conscious choices.

    If you’re someone who enjoys:

    Lighting a luxury soy candle at the end of the day
    Love the finer things in life.

    Nourishing your skin with natural body butter or handmade soap

    Decorating your home with stylish, affordable home décor

    Gifting meaningful, beautiful things to people you care about

    …then yes — Glamistry is definitely for you. We’re for the woman (or man) who appreciates quality, believes in small-batch, handmade goodness, and loves adding a touch of elegance to everyday moments.

    Companies who use our products: Xpert Parties
    https://g.co/kgs/jUru3Gy

    The Executive Chef & CO
    https://g.co/kgs/tFzvEzP

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